Delete your account

Last updated 29 October 2026

You can delete your Sitwise account at any time, with no reason given and no form to fill in. There are two ways.

In the app

1. Open Sitwise and sign in.
2. Tap Account in the bar at the top.
3. Scroll to the bottom and choose Delete your account.
4. Read what will be removed, type DELETE, and confirm.

By email

Email [email protected] from the address your account uses, asking us to delete it. We will confirm when it is done. We may need to check the request came from the account holder before we act on it.

What is removed

• Your account and your email address.
• Every practice result and the streak, on every device.
• Your marketing preference.
• Any pack you have bought. Deleting the account gives up access to it, we cannot restore it, and buying it again would mean paying again.

This cannot be undone. If you only want to stop using Sitwise on one device, sign out instead. If you want your money back, ask the store you bought from before deleting, because a refund request is harder once the account is gone.

How long it takes

Deleting from inside the app is immediate. An emailed request is handled by hand, normally within a few days and at most within one month, which is the limit UK data protection law sets.